Charging Your EV

1

Park

An electric vehicle charging
  • Park on the side where your vehicle’s charging port is located. Notice the connector type indicated on the parking spot.

  • Park close enough to the charger so the connector does not overextend when plugged in.

2

Check your connector type and power level

View of the charger screen
  • View the charger’s screen to ensure the connector is compatible* with your vehicle’s charging port.

    • Our CCS connectors offer two charging speeds: Hyper-Fast (up to 350 kW) and Ultra-Fast (up to 150 kW).

  • For reference, your charging port should resemble the icon at the top of the charger’s labels.

  • *Not all EVs are capable of charging at the charger’s maximum power level. Check with your vehicle’s manufacturer to find out your vehicle’s charging capabilities.
3

Plug in the connector until it clicks

Close up of plug and car's charging port
  • Remove the connector from the charger with two hands.

  • Press and hold the button on top of the connector as you plug it into your vehicle’s charging port.

  • Release the button on top of the connector. You will hear a ‘click’ when your vehicle is fully connected.

  • Charger connector tips Youtube video icon
4

Pay

Guest or Member
User Interface for Guest

To pay as a guest...

Pricing will appear on the charger’s screen.

  • Insert, tap, or swipe your credit card.
  • Or use your mobile wallet* and tap your phone against the credit card reader.
*Compatible with Apple, Google, and Samsung Pay.
User interface for Member

To pay as a member...

Pricing will appear in the app.

  • Access your digital membership pass in your mobile wallet. Then tap your phone against the contactless reader.
  • Or use Swipe to Start Youtube video icon to start a charge in the app.
  • Pass, Pass+, or Premium Offer members can pay for their charging session with the Electrify America app or select vehicle manufacturer apps.
  • Star icon

    Pass+ members save about 25% on charging. download our app to become a member.

    Download on the App StoreGet it on Google Play
5

Start your charge

User Interface for charging screen

Session details will appear on the charger’s screen.

  • For updates about your session and to receive a text receipt:

  • To manually end your charging session, press Stop.