Charging Your EV



An electric vehicle charging
  • Park on the side where your vehicle’s charging port is located. Notice the connector type indicated on the parking spot.

  • Park close enough to the charger so the connector does not overextend when plugged in.


Check your connector type and power level

View of the charger screen
  • View the charger’s screen to ensure the connector is compatible* with your vehicle’s charging port.

    • Our CCS connectors offer two charging speeds: Hyper-Fast (up to 350 kW) and Ultra-Fast (up to 150 kW).

  • For reference, your charging port should resemble the icon at the top of the charger’s labels.

  • *Not all EVs are capable of charging at the charger’s maximum power level. Check with your vehicle’s manufacturer to find out your vehicle’s charging capabilities.

Plug in the connector until it clicks

Close up of plug and car's charging port
  • Remove the connector from the charger with two hands.

  • Press and hold the button on top of the connector as you plug it into your vehicle’s charging port.

  • Release the button on top of the connector. You will hear a ‘click’ when your vehicle is fully connected.

  • Charger connector tips Youtube video icon


Guest or Member
User Interface for Guest

To pay as a guest...

Pricing will appear on the charger’s screen.

  • Insert, tap, or swipe your credit card.
  • Or use your mobile wallet* and tap your phone against the credit card reader.
*Compatible with Apple, Google, and Samsung Pay.
User interface for Member

To pay as a member...

Pricing will appear in the app.

  • Access your digital membership pass in your mobile wallet. Then tap your phone against the contactless reader.
  • Or use Swipe to Start Youtube video icon to start a charge in the app.
  • Pass, Pass+, or Premium Offer members can pay for their charging session with the Electrify America app or select vehicle manufacturer apps.
  • Star icon

    Pass+ members save about 25% on charging. download our app to become a member.

    Download on the App StoreGet it on Google Play

Start your charge

User Interface for charging screen

Your vehicle may take a few minutes to start charging. Session details will appear on the charger’s screen.

  • For updates about your session and to receive a text receipt:

  • To manually end your charging session, press Stop.