Charging Your EV

• Park on the side where your vehicle’s charging port is located. Notice the connector type indicated on the parking spot.

• Park close enough to the charger so the connector does not overextend when plugged in.

• View the charger’s screen to ensure the connector is compatible* with your vehicle’s charging port.

  • Our CCS connectors offer two charging speeds: Hyper-Fast (up to 350 kW) and Ultra-Fast (up to 150 kW).

• For reference, your charging port should resemble the icon at the top of the charger’s labels.

*Not all EVs are capable of charging at the charger’s maximum power level. Check with your vehicle’s manufacturer to find out your vehicle’s charging capabilities.

• Remove the connector from the charger with two hands.

• Press and hold the button on top of the connector as you plug it into your vehicle’s charging port.

• Release the button on top of the connector. You will hear a ‘click’ when your vehicle is fully connected.

• Charger connector tips

To pay as a guest...

Pricing will appear on the charger’s screen.

• Insert, tap, or swipe your credit card.
• Or use your mobile wallet* and tap your phone against the credit card reader.

To pay as a member...

Pricing will appear in the app.

• Access your digital membership pass in your mobile wallet. Then tap your phone against the contactless reader.
• Or use Swipe to Start to start a charge in the app.
• Pass, Pass+, or Premium Offer members can pay for their charging session with the Electrify America app or select vehicle manufacturer apps.


Pass+ members save about 25% on charging. download our app to become a member.

Your vehicle may take a few minutes to start charging. Session details will appear on the charger’s screen.

• For updates about your session and to receive a text receipt:

  • Download the Electrify America app
  • Or enter your cell phone's number on the charger screen
• To manually end your charging session, press Stop.